Digital Learning Programme

Conflict Management Rethought

Tensions are part of every organisation. Those who use them productively strengthen collaboration, decision quality and trust. In four to eight weeks, integrated into everyday work.

30 minutes · free of charge · no obligation
Conflict Management Rethought — Learning Programme By Me&Amp;Me
4–8 Wks
Recommended programme duration
1 module per week
6
Modules with a consistent thread
Building on each other, incl. audio
2 h
Per week
Total duration approx. 16 hours
For whom?

This programme is for you if you don't avoid conflict

Not every course fits every context. Here you can see who this programme is built for.

Leaders who want to use tensions productively

You notice that conflicts in your team often simmer beneath the surface. You want to understand how to recognise them early and address them constructively.

Teams in change processes

New structures, new roles, new expectations. Friction is inevitable. You want a shared language for clarification and collaboration.

People who have avoided conflict until now

You know that avoidance is costly in the long run. You want concrete tools to address tensions directly and without escalation.

Those who want to put theory into practice

You want something that fits directly into everyday life. With an audio option, flexible pace and concrete reflection steps for real situations.

Less suitable: Those looking for a quick checklist or expecting conflicts to resolve themselves. This programme requires honest engagement with your own reaction patterns and the courage to address tensions directly.

What changes

What you do differently after the programme

Six changes you notice in everyday life.

01
You recognise conflicts early

Tensions become visible before they escalate. You know what to watch for.

02
You address tensions directly

No avoidance, no escalation. You have concrete language and attitude for difficult conversations.

03
You understand your own patterns

Reactions that previously drove you unconsciously become visible and changeable.

04
You use conflicts as information

Tensions show where clarification is needed. You learn to read them as a signal rather than a threat.

05
You shape clarification conversations

Structured conversations instead of escalation. You know how to bring about clarification without damaging relationships.

06
You strengthen trust in the team

Those who resolve conflicts openly and fairly build trust. You feel this in your collaboration.

How it works

Integrated into everyday life. No screen required.

75% of classic leadership programmes fade away because they separate learning from everyday life. This programme does not.

Every lesson also as audio

While walking, during a break, on the go. No screen needed.

Your own pace

No fixed schedule, no unlocking. All content available immediately.

Reflections with feedback

Optionally with active platform support from me&me and responses for deeper learning.

Direct application

Practice-oriented exercises with actionable steps rather than pure theory.

More sustainable than seminars

Repetitions and reflections ensure long-term learning outcomes. 12 months access included.

GDPR-compliant

Servers in Frankfurt. No AI model training, no data retention. DPA available on request.

6 Modules. One consistent thread.

Participants gain a new perspective on conflicts and understand the fundamentals of conflict resolution.

This module creates a foundational understanding of conflicts, their origins and their solution-oriented handling. You reflect on your own experiences and learn about the importance of self-regulation.

How to use the course Introduction to conflict management Reflecting on your own attitude

Participants learn how conflicts arise, why they escalate and what mechanisms lie behind them.

Conflicts arise from different needs, emotions and values. This module helps to understand the causes and dynamics of conflicts in order to recognise them early and actively manage them.

Types and causes of conflict Internal and external triggers Escalation dynamics

Participants recognise why they often react automatically in conflicts and how they can act consciously instead.

Conflicts are deeply rooted in our personality, our thinking patterns and our biology. This module shows how psychological and neurological mechanisms influence our behaviour and how we can use this knowledge for more conscious conflict resolution.

Personality and perception Stress and nervous system Conscious conflict management

Participants learn to recognise their own thinking and reaction patterns and develop a better understanding of those around them.

Conflicts can be resolved more effectively when you understand yourself and others better. This module helps to reflect on your own perception and better assess the perspectives of others in order to avoid misunderstandings.

Understanding people Individual perception Conscious communication

Participants learn to systematically analyse conflicts, manage their emotions and lead solution-oriented conversations.

Conflicts require a clearly structured resolution process. This module teaches how to first resolve conflicts internally before addressing them in conversation, in order to create lasting solutions. Internal resolution is essential as it forms the basis for constructive external resolution.

Internal resolution Conversation management and de-escalation Lasting agreements

Participants learn methods to defuse conflicts early and promote a constructive conflict culture in the long term.

This module describes tools and practices that help to resolve conflicts more effectively. Rather than focusing on individual methods, it offers a broad collection of supporting tools that help to deal with conflicts more consciously.

I-messages and active listening Breathing techniques and stress regulation Sustainable integration
What others say

Voices from practice

★★★★★ 5.0 · 42 reviews

★★★★★

«This programme helped me understand that conflicts are not the problem. The silence about them is. I now approach difficult conversations much more directly.»

M
Markus R. Google · March 2026
★★★★★

«I learned to recognise my own reaction patterns. That alone has changed a lot: in meetings, in feedback conversations, in everyday life.»

F
Franziska M. Google · January 2026
★★★★★

«We did the programme as a team. It gave us a shared language and the courage to address tensions before they escalate.»

S
Sandro G. Google · November 2025
AI Learning Companion included

Your personal AI learning companion

An AI assistant, trained on the course content, accompanies you in applying what you learn in everyday life. It answers questions, helps clarify situations and supports you with your next step.

Course content only

Based exclusively on the learning programme

GDPR-compliant

No data storage, no model training

Available at any time

Support exactly when you need it

Sustainable learning

Transfer into everyday life secured long-term

me&me Assistant

Trained on course content · Confidential

I accompany you in applying the course content in everyday life. What would you like to clarify?
«How do I raise a conflict without blaming the other person?»
«What do I do when someone in the team consistently avoids tensions?»
«How do I recognise whether a conflict has structural causes?»
Investment

What the programme costs

Individual licence
1 Person
For individuals
CHF 960
/ person · 12 months access · excl. 8.1% VAT
  • Renewal CHF 100 / year
  • Optional coaching CHF 180 / h
Book an initial call
Team licence
5–19 People
For teams and groups
CHF 880
/ person up to 9 people · from 10 people CHF 800 p.p. · excl. 8.1% VAT
  • Renewal CHF 100 / year p.p.
  • Optional coaching CHF 180 / h
Book an initial call
Organisation licence
From 20 People
For organisations
CHF 720
/ person up to 49 people · from 50 people by arrangement · excl. 8.1% VAT
  • Renewal by arrangement
  • Coaching packages on request
Book an initial call
Included in every licence — all features, from day one
12 months access to the learning platform
Personal feedback on reflection tasks
AI learning companion after course completion
Audio for every lesson
Regular updates based on latest insights
GDPR-compliant · Servers in Frankfurt

All prices excl. 8.1% VAT · DPA available on request

Conflict Management Rethought

Ready for more productive tensions?

Book a free initial call and clarify whether the programme suits you and your context.

30 minutes · free of charge · no obligation
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