Rethinking Conflict Management – Practical and Impactful
Master conflict with confidence – for stronger, more effective collaboration
Conflicts are part of everyday business life, but whether they block collaboration or spark innovation depends on how we respond. In our interactive learning program Rethinking Conflict Management, leaders and teams learn how to recognize tensions early, take responsibility for their role, and turn conflict into clarity and co-creation.
Instead of avoidance or escalation, you’ll develop the skills to engage in constructive dialogue, make better decisions, and build sustainable collaboration – even in challenging situations. This program goes beyond classic conflict resolution: it enables a mindset shift that makes conflict a catalyst for growth, leadership, and shared responsibility.
Over the course of six interlinked modules, you will learn:
- Use conflict as a driver for growth
- Navigate resistance with clarity and confidence
- Design conflict-resilient decision-making processes
- Turn emotional tension into constructive energy
- Develop communication strategies for difficult situations
- Strengthen ownership in conflict resolution and embed it sustainably
Key Facts About the Conflict Management Program
The Conflict Management Program runs over two months and is easy to integrate into your schedule.
You set your own pace and can revisit the content as needed for long-term learning.
Recommended learning structure:
- 1 module per week → approx. 2 hours of study time
- Total: approx. 16 hours (equivalent to a 2-day intensive seminar)
The six modules are released sequentially and build on one another – each module deepens your conflict resolution skills step by step.
Through practical reflection tasks and targeted feedback, you’ll develop a confident and constructive conflict competence that strengthens both your leadership and collaboration skills.
Repetition pays off: With each new module, the bigger picture becomes clearer – making the content even more valuable in practice.
Timeline Overview
- Week 1
Module 1: Introduction – Foundations for a Constructive Conflict Culture &
Module 2: Understanding Conflict – The Human Perspective - Week 2
Module 3: The Science Behind Conflict - Weeks 3 – 6
Module 4: Transforming Conflict Through Self- and Social Awareness - Weeks 7 – 8
Module 5: The Conflict Resolution Process – Structured Solutions &
Module 6: Tools and Approaches for Everyday Conflict Situations
Personalized Feedback via the Digital Platform
Your reflection exercises are not just valuable for your own learning – they are actively supported by our team.
You’ll receive tailored feedback that deepens your engagement with the content and opens up new perspectives.
Room for Ongoing Questions
If questions arise during learning or while applying the content in real-world situations, our platform is available to support you.
You’re never left alone with unresolved issues – support is always just a message away.
Price: CHF 960 per person (CHF 80/month)
Extension: CHF 100 for another year
Optional 1:1 coaching: CHF 180 per hour
Included in the price:
✓ Full access to all interactive e-learning modules
✓ Personalized feedback on reflection exercises
✓ 12-month access to the digital learning platform
✓ Individual support – fast and easy answers to technical or content-related questions
Yes, additional support related to the program is available on request.
More details here: me&me Rahmenbedingungen and Begleitungsangebote vor Ort oder remote.
This program combines digital learning formats with personal guidance – offering decisive advantages over traditional in-person trainings:
- Maximum flexibility – Learn when and where it fits best for you, with no fixed appointments
- Direct application – Practice-based reflection with actionable steps instead of theory alone
- Personalized feedback – Targeted input on your reflections and coaching impulses for real growth
- No productivity loss – Fully integrated into your workday
- Cost-efficient – No travel, no accommodation, no lost time
- Self-paced learning – Everyone can go at their own rhythm
- Team-friendly – Shared learning improves transfer and collaboration
- More sustainable than classic seminars – Repetition and reflection drive long-term results
Conclusion:
Our interactive guided learning program saves time, costs, and resources – while delivering maximum impact through integrated, real-world learning.
Program Overview – Conflict Management
This module builds a foundational understanding of conflicts, their origins, and solution-focused approaches.
Participants reflect on their personal experiences and learn the importance of self-regulation in conflict situations.
They gain a new perspective on conflict and understand the principles of resolution.
✔ Getting started – how to use the content effectively
✔ Introduction to conflict management and its significance
✔ Reflecting on personal attitudes and past experiences with conflict
Conflicts arise from differing needs, emotions, and values.
This module helps you understand underlying causes and dynamics, so you can recognize and influence them early.
Participants learn to identify conflict patterns, understand escalation, and uncover the mechanisms behind them.
✔ Introduction to types and causes of conflict
✔ Analysis of internal and external conflict triggers in teams and organizations
✔ Impact of conflict and escalation dynamics
Conflict is deeply rooted in our personality, beliefs, and biology.
This module explores how psychological and neurological mechanisms shape our behavior and how to use this awareness for better conflict resolution.
Participants learn why reactions in conflict feel automatic and how to shift into conscious responses.
✔ How personality and perception influence conflict
✔ Connection between stress, nervous system, and conflict behavior
✔ Research-based strategies for intentional conflict engagement
Conflicts become easier to resolve when we better understand ourselves and others.
This module helps participants reflect on their own perception, recognize reaction patterns, and understand others’ perspectives more clearly.
✔ Understanding personality traits and social awareness
✔ How perception influences conflict dynamics
✔ Tools for conscious communication and conflict navigation
Conflicts require a clear and structured resolution process.
This module shows how to first create inner clarity before entering a conversation – as inner clarity is the foundation for any constructive external resolution.
Participants learn to analyze conflicts systematically, manage emotions, and lead solution-oriented conversations.
✔ Inner clarity – Emotional distance and conscious reflection as the basis for resolution
✔ External resolution – Structured dialogue and de-escalation techniques
✔ Developing lasting agreements and conflict-resolution practices
This module provides tools and practices to help resolve conflicts more effectively.
Rather than teaching one method, it offers a toolbox of supportive approaches that promote more conscious engagement with conflict.
Participants learn how to respond early, de-escalate constructively, and strengthen a sustainable conflict culture in daily work.
✔ Communication tools – “I” statements, active listening, presence
✔ Self-regulation techniques – Breathing, mindfulness, stress regulation
✔ Proven strategies for integrating conflict resolution into everyday collaboration
In this program, you’ll learn to recognize tension as an opportunity, navigate resistance with confidence, and turn conflict into progress. Whether you lead a team or an entire organization – this course gives you clear strategies for constructive dialogue and sustainable collaboration.
